Bruin Voice Zoom Phone Training
These training sessions are designed for people going live with Bruin Voice. Topics covered include setup and use of Zoom Phone, the Zoom Mobile App, Emergency Services, & Resources & Support.
Click to jump to a segment of the video to watch individual sections of this training (time stamps provided):
- Zoom Web Portal Intro (1:05)
- One-Time Configuration of Zoom Phone (3:40)
- Business Hours and Call Handling (5:25)
- Voicemail Greeting (8:26)
- Holiday Hours and Call Handling (10:31)
- Configure Zoom Phone - Other Settings [blocked list, hold music, PIN code, etc.] (11:21)
- Zoom Desktop App Home Screen Settings (15:26)
- Zoom Desktop App Settings - Audio Preferences (21:16)
- Zoom Desktop App Settings - Phone Settings (23:35)
- Zoom Desktop App - Zoom Phone Features (25:43)
- Zoom Desktop App - Voicemail (27:29)
- Active Call Walkthroughs - Incoming Call, Active Call (29:34)
- Add User to Call (32:28)
- Transfer Call (33:43)
- Block Caller (35:12)
- Zoom Mobile App - Sign In and Interface, Voicemail, and Place a Call (38:50)
- Resources and Support (41:35)
Zoom Learning
If you want to learn more advanced Zoom capabilities, please use the Zoom Learning Center platform.
Bruin Voice Health: Learn @ Lunch
This is a recorded version of the Bruin Voice Health Learn @ Lunch meeting. This meeting provides general information about the Bruin Voice Health project, as well as the communication, training, and engagement activities available for end-users in each wave. The dates shared are for units that are part of the wave 2 migration.
